{"id":2367,"date":"2026-11-09T19:05:20","date_gmt":"2026-11-09T17:05:20","guid":{"rendered":"https:\/\/www.digitsistemes.com\/?page_id=2367"},"modified":"2026-11-09T23:40:07","modified_gmt":"2026-11-09T21:40:07","slug":"industria-suport-remot-i-telefonic","status":"publish","type":"page","link":"https:\/\/www.digitsistemes.com\/ca\/serveis\/industria\/industria-suport-remot-i-telefonic\/","title":{"rendered":"Suport remot i telef\u00f2nic"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:40px;--awb-padding-right:40px;--awb-padding-bottom:45px;--awb-padding-left:40px;--awb-bg-color:var(--awb-color5);--awb-bg-color-hover:var(--awb-color5);--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.0\" data-animationDelay=\"1.5\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:34px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:var(--awb-custom_typography_1-font-family);font-weight:var(--awb-custom_typography_1-font-weight);font-style:var(--awb-custom_typography_1-font-style);margin:0;letter-spacing:var(--awb-custom_typography_1-letter-spacing);text-transform:none;font-size:1em;--fontSize:34;line-height:var(--awb-custom_typography_1-line-height);\">Recuperi el seu equip sense esperes ni despla\u00e7aments.<\/h3><\/div><div class=\"fusion-separator\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:30px;width:100%;max-width:80px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:hsla(var(--awb-custom_color_1-h),var(--awb-custom_color_1-s),calc(var(--awb-custom_color_1-l) - 10%),var(--awb-custom_color_1-a));border-color:hsla(var(--awb-custom_color_1-h),var(--awb-custom_color_1-s),calc(var(--awb-custom_color_1-l) - 10%),var(--awb-custom_color_1-a));border-top-width:6px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-flex-column fusion-animated\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:40px;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.0\" data-animationDelay=\"1.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element\" style=\"--awb-aspect-ratio: 100 \/ 65;--awb-object-position:54% 32%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"860\" height=\"960\" alt=\"Man Using Measuring Tape in Factory Setting\" title=\"Man Using Measuring Tape in Factory Setting\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27860%27%20height%3D%27960%27%20viewBox%3D%270%200%20860%20960%27%3E%3Crect%20width%3D%27860%27%20height%3D%27960%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.digitsistemes.com\/wp-content\/uploads\/2024\/04\/local-manufacturing-1.jpg\" class=\"lazyload img-responsive wp-image-177 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:100px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-margin-bottom:60px;\"><p>Disposem de sistemes de control a dist\u00e0ncia i d&#8217;atenci\u00f3 telef\u00f2nica que permeten resoldre molts problemes sense necessitat de despla\u00e7ar-nos. \u00c9s la manera m\u00e9s r\u00e0pida de recuperar un equip que no funciona: vost\u00e8 ens truca, ens explica qu\u00e8 passa i, amb la seva autoritzaci\u00f3, ens connectem de forma remota al seu sistema per revisar la configuraci\u00f3, comprovar els par\u00e0metres, diagnosticar la fallada i, en molts casos, corregir-la al moment. Aix\u00f2 redueix els temps d&#8217;aturada, evita costos de despla\u00e7ament i li permet continuar produint.<\/p>\n<p>El suport remot resulta especialment \u00fatil per a consultes sobre el funcionament de visors i controladors, ajustos de programaci\u00f3, problemes de comunicaci\u00f3 amb el programari, actualitzacions i dubtes d&#8217;\u00fas. Si el problema requereix una intervenci\u00f3 presencial, el diagn\u00f2stic previ ens permet acudir-hi ja amb la informaci\u00f3, les eines i els recanvis necessaris, de manera que la visita sigui m\u00e9s efica\u00e7. A m\u00e9s, pot contractar el suport remot com a part d&#8217;un contracte de manteniment, per disposar d&#8217;assist\u00e8ncia priorit\u00e0ria quan la necessiti.<\/p>\n<p>L&#8217;atenci\u00f3 telef\u00f2nica corre a c\u00e0rrec del nostre propi equip t\u00e8cnic. Truqui&#8217;ns al 977 441 791 i expliqui&#8217;ns qu\u00e8 li passa: el primer que farem \u00e9s intentar resoldre-ho sense que vost\u00e8 hagi d&#8217;esperar.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Connexi\u00f3 remota amb la seva autoritzaci\u00f3 \u00b7 Menys temps d&#8217;aturada \u00b7 Atenci\u00f3 del nostre propi equip t\u00e8cnic \u2013 Connexi\u00f3 remota amb la seva autoritzaci\u00f3 \u00b7 Menys temps d&#8217;aturada \u00b7 Atenci\u00f3 del nostre propi equip t\u00e8cnic \u2013 Connexi\u00f3 remota amb la seva autoritzaci\u00f3 \u00b7 Menys temps d&#8217;aturada \u00b7 Atenci\u00f3 del nostre propi equip t\u00e8cnic<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2351,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2367","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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